Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• Using your NHS account (through the NHS website or in the NHS App)
• Using online systems: Systmonline, Airmid or PATCHs

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also bring the paper form to the surgery, between 8am to 6.30pm.

We do not take repeat prescription requests over the phone or email.

Registering for GP online services

To register for GP Online Services you need to bring in two forms of identification (one of which must have a photo) and fill in a short form at reception.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.