How the outbreak is affecting our practice
Following guidance from Public Health England we are trying to minimise the need for patients to visit the practice, in order to protect the health of our patients and staff.
We are enforcing social distancing of 2 metres by displaying clear signage and by removing most chairs from our waiting areas to ensure we are in keeping with guidelines. All of our staff are wearing facemasks and washing their hands thoroughly at regular intervals throughout the day. The areas within the practice are cleaned thoroughly after each patient including clinical rooms, chairs, door handles and those places multiple people are likely to have touched. Patients are requested to bring face coverings to the practice if they need to attend. The practice is not providing facemask to patients. This is because we need to prioritise our PPE (personal protection equipment) for our clinical team.
New Entrances – Our main entrance remains open, although we do ask patients to check there is nobody else waiting or being seen at reception before entering the building. This means we can better maintain social distancing.
Robin Lane Eye Clinic has recommenced appointments, this entrance to this is situated to the right side of the building and accessed through the entrance near Lloyds pharmacy. Please wait to be admitted by a member of staff.
Living Care Gastro – The gastroenterology team are now seeing patients with extra measures in place such as PPE, increased hygiene and cleaning protocols and strict appointment slots to ensure one patient in and out at a time. The entrance is situated to the right of the building and is clearly marked with signage.
If you have either a high temperature or a new continuous cough you should not attend the practice unless advised to by a GP.